Enhancing Teamwork With Heterogeneous Groups

The growth of the diversity, either among the cultures, at the educational, societal, or the organizational level has indicated the growth of the business, productivity, and the profitability, through implementing the teamwork practices. For example, the task might be simple such as the development of the research project, or the preparation of the market project, which is critical; the implementation of the teamwork contributes in exhibiting the innovative outcomes. (Salas et al., 2015), further, discussing Tuckman’s Teamwork Theory, mentioned that the teamwork by the heterogeneous groups results in the optimal performance of the tasks when there is the positive and the motivated relationship developed and the accurate focus is provided to the Group to continue with the progress for achieving the team based goals and objectives. Following are some of the practices, which the managers at the organization level are guided to intervene for the enhancement of the teamwork while having heterogeneous groups:

Team-Building Exercises

In the heterogeneous groups, the critical concern is the differentiation of the cultural backgrounds, attitudes, behaviors, or the understanding of the distinctive linguistics or the gestures. In regards, (Katzenbach & Smith, 2015), mentioned that for the team building there is the requirement of implementing the team working strategy, which serves as the unified guiding path for the team members. It is the first exercise that the supervisor needs to consider for the substantial team bonding and to work to occur. It is also appropriate to integrate the decentralized manner of the communication, which provides the benefit of ideas generation and provides the leverage to the group members to understand each other through open discussion. Besides, the involvement of the time management practices and the regular progress update is also considered as the significant exercise in the team based working groups.

Considering the Group Information

It is recommended that the sharing of the adequate information, which begins from clearly defining the purpose of the grouped team, the discussion and the distribution of the roles and the responsibilities, and the maintenance of the checklist for the particular team project, etc., are some of the practices, which considered effective for sharing and maintaining the focus on the group information. Besides, the incorporative use of the survey sheets also result in keeping the up-to-date information regarding the team working skills within the group, more conveniently reaching to the expected outcomes and the avoidance of the risks, to addressing the issues, such as the rise of the conflict before time. 

Group Process Feedback

(Ozguner & Ozguner, 2014), researched and identified that the implementation of Maslow’s Hierarchy of the Motivational Needs Pyramid serves as the potential illustration for identifying the motivational elements and preferences of the employees within the team. In regards, as the managers, you are suggested to intervene the feedback process, which includes the sharing of the highlights regarding their best skills, achievements, appreciation, and also the negative aspects, which they need to focus on. For example, the implementation of the 360 Degree Feedback framework or the one-on-one meeting sessions, are considered beneficial for delivering the process and progressive feedback to the team members on the anonymous basis, which retains their motivational levels, while provoking them to focus on their identified skill gaps, which might impact their individual as well as the team performance.

Anthony Wheeler

Thinker. Student. Extreme analyst. Devoted food ninja. Infuriatingly humble reader. Explorer

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